Thanks for shopping at LiveWell-CBD.com! We take customer satisfaction very seriously. If you are not entirely satisfied with your purchase, we are here to help!
Please check your shipment carefully upon arrival to ensure it has not been damaged during shipping. All claims for the damaged product(s) must be made within 14 days of receipt by writing to firstname.lastname@example.org. You will need to provide detailed information (including images) for any product damaged during shipping within that time frame. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
If you are, however, not satisfied with our products, you may request a refund of the full purchase price within 14 days of the purchase date. Please submit this request by writing to email@example.com
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, it will not include shipping costs.
If you have any questions on how to return your item to us, email firstname.lastname@example.org